Shipping Policy

Processing Time

Please allow 5 to 7 business days for the processing of your order. All our products are custom-made with attention to detail, ensuring that you receive a high-quality item.

Shipping Rates and Timeframes

Shipping rates and delivery times may vary based on your location and the shipping method selected at checkout. You can view the estimated delivery times during the checkout process.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Refund Policy

you can refund 5 to 10 days after order

Customized Products

As all our products are customized to your specifications, we do not offer refunds. It is essential to carefully review and confirm all customization details before placing your order.

Cancellation Policy

Once your order has been dispatched, cancellations are not accepted. If you wish to cancel your order, please do so within [X] hours of placing the order. After this timeframe, we will be unable to process cancellations as your customized product will already be in production.

Quality Guarantee

We take pride in the quality of our products. If, however, you receive a damaged or defective item, please contact our customer service within [X] days of receiving your order, and we will work with you to resolve the issue.

Contact Us

If you have any questions or concerns about your order, please contact our customer service team at coupleskartdotcom@gmail.com or through our [Contact Us] page on the website.